Where to Start
The most frequent comment families have about Hospice of the Valley is "we wish we had you earlier." We have the staff and the experience to help you answer the questions you didn't know you had, and assist you and your family in ways you didn't know you needed. And most importantly, we are committed to walking with you every step of the way.
Step 1 - Talk to Your Doctor.
Now is a good time to learn more about palliative and hospice care. Physical decline doesn't always mean hospice care is needed but it is a good time to talk to your doctor about available services.
Step 2 - Call Us.
Calling us early can help you understand and better make informed healthcare decisions. Please call our Patient Access Manager at (256) 350-5585.
What to Expect
- A trained Hospice of the Valley nurse will ask you a few questions, discuss options for care and help determine the appropriate level of care. A team member is also available to visit the patient and family at home, in a facility, hospital, or at our office to discuss care options and how our services can help. There is no charge or obligation for a consultative visit.
- If you need help contacting the doctor, we will help you. We partner with your physician to provide palliative services. A doctor's order is required for hospice care.
- Most patients are admitted the same day unless requested otherwise.
- An admission nurse will visit to evaluate needs, establish goals of care and determine additional needs such as supplies, medical equipment and medications.